Terms of Service

Last updated: April 17, 2026

Welcome to DramaHooked, operated by DramaHooked Ent. LLC, a Washington State limited liability company doing business as DramaHooked. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of DramaHooked constitutes acceptance of any changes.

1. Acceptance of Terms

By creating an account, subscribing to any plan, or using any feature of DramaHooked, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and any additional guidelines or rules applicable to specific features. These Terms constitute a legally binding agreement between you and DramaHooked Ent. LLC.

2. Eligibility and Age Requirements

You must be at least 13 years of age to use DramaHooked. If you are between 13 and 18 years of age, you may only use DramaHooked with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. Some content on DramaHooked contains mature themes including but not limited to violence, criminal activity, substance use, sexual situations, domestic conflict, emotional abuse, and intense psychological themes. Parental discretion is strongly advised for users under 18. By allowing a minor to access DramaHooked, you accept full responsibility for monitoring their use and the content they consume.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. DramaHooked is not liable for any loss or damage arising from your failure to protect your account information. Each account is for individual use only and may not be shared with or transferred to other individuals.

4. Subscription Plans and Billing

DramaHooked offers the following subscription options:

  • Monthly Plan — Billed on a recurring monthly basis. Automatically renews each month until canceled.
  • Annual Plan — Billed once per year at a discounted rate. Automatically renews each year until canceled.
  • Lifetime Membership — A one-time payment granting permanent access to all premium content, including any future releases.

All payments are processed securely through Stripe. By subscribing, you authorize DramaHooked Ent. LLC to charge your selected payment method for the applicable subscription fees. Prices are subject to change, but any price changes will not affect your current billing cycle.

5. Cancellation and Refund Policy

Cancellation

You may cancel your subscription at any time through your Account page or by contacting us. Cancellation takes effect at the end of your current billing period. This means:

  • If you cancel a monthly subscription, you will retain full access to all premium content until the end of your current monthly billing cycle. After that date, your account will revert to the free tier.
  • If you cancel an annual subscription, you will retain full access until the end of your current annual billing period.
  • You will not be charged for any subsequent billing periods after cancellation.

Refunds

Due to the digital nature of our content, the following refund policy applies:

  • Monthly and Annual Subscriptions: Payments for the current billing period are non-refundable. When you cancel, you continue to enjoy premium access through the remainder of your paid period — no partial refunds are issued for unused days within a billing cycle.
  • Lifetime Memberships: Lifetime membership purchases are final and non-refundable. Because this is a one-time discounted purchase granting permanent access, refunds are not available after purchase.
  • Exceptions: If you experience a technical issue that prevents you from accessing premium content for an extended period and we are unable to resolve it, we may, at our sole discretion, issue a partial or full refund or extend your subscription. Please contact us within 7 days of the issue occurring.

Chargebacks and Disputes

We encourage you to contact us directly before initiating a chargeback or payment dispute with your bank or credit card company. Filing a chargeback without first contacting us may result in the suspension of your account. We are committed to resolving billing concerns promptly and fairly.

6. Free and Premium Content

DramaHooked provides the first three episodes of each series free of charge. Remaining episodes require an active Premium subscription or Lifetime membership. Free content availability is subject to change at our discretion. We reserve the right to modify which episodes are available for free at any time.

7. Fiction and Entertainment Disclaimer

All content on DramaHooked — including all drama series, characters, storylines, dialogue, settings, and narratives — is entirely fictional and is produced solely for entertainment purposes. Any resemblance to actual persons (living or deceased), real events, real organizations, real businesses, real locations, or real situations is purely coincidental and unintentional, unless expressly stated otherwise.

Certain stories on DramaHooked may be described as "inspired by true events," "based on real stories," or use similar language. Even in such cases, these stories are dramatized works of fiction. Names, characters, locations, timelines, dialogue, and specific events have been substantially changed, fictionalized, combined, or entirely invented for dramatic effect and to protect the privacy and identity of any real individuals. No story on DramaHooked should be understood as a factual account, documentary, journalistic report, or accurate representation of any real person, event, or situation. Viewers and listeners should not draw conclusions about any real individual or event based on the fictional content presented on this platform.

DramaHooked, its creators, writers, producers, narrators, and affiliates make no representations or warranties regarding the accuracy, completeness, or truthfulness of any storyline in relation to real-world events. Any opinions, viewpoints, or beliefs expressed by fictional characters within our content are those of the characters alone and do not represent the views, opinions, or beliefs of DramaHooked Ent. LLC, its employees, contractors, or affiliates.

8. Content Advisory and Non-Endorsement of Depicted Behavior

DramaHooked content may contain depictions of and references to mature and sensitive themes, including but not limited to:

  • Violence, physical altercations, and depictions of criminal activity
  • Drug use, substance abuse, and addiction
  • Domestic violence, emotional abuse, and manipulation
  • Sexual content, infidelity, and romantic situations
  • Gang activity, organized crime, and illegal enterprises
  • Firearms, weapons, and dangerous situations
  • Strong language, profanity, and racial themes
  • Mental health struggles, trauma, and self-harm references
  • Corruption, fraud, and unethical behavior
  • Death, grief, and loss

DramaHooked does not condone, endorse, promote, glorify, or encourage any illegal activity, violence, drug use, criminal behavior, abuse, harassment, discrimination, or any other harmful, dangerous, or unethical conduct depicted in its content. The inclusion of such themes in our stories is solely for the purpose of dramatic storytelling and character development within a fictional context.

Our content is intended for mature audiences who understand the distinction between fiction and reality. The depiction of negative or harmful behaviors in our stories should not be interpreted as an endorsement or recommendation of such behaviors. DramaHooked strongly encourages all users to make responsible, ethical, and lawful decisions in their real lives.

If you or someone you know is affected by any of the issues depicted in our content, we encourage you to seek help from appropriate professional resources. The National Domestic Violence Hotline can be reached at 1-800-799-7233, the Substance Abuse and Mental Health Services Administration (SAMHSA) helpline at 1-800-662-4357, and the National Suicide Prevention Lifeline at 988. These are real resources for real situations — our stories are fiction, but the issues they touch on are not.

9. Mature Content Warning and Listener Discretion

DramaHooked is an entertainment platform designed for adult and mature audiences. While we welcome users aged 13 and above (with parental consent for minors), much of our content is best suited for listeners aged 17 and older. Individual series may carry specific content warnings where applicable.

Listener and reader discretion is advised. By using DramaHooked, you acknowledge that you may encounter content that you find disturbing, offensive, or objectionable. You assume all risk associated with your use of the platform and consumption of its content. DramaHooked is not responsible for any emotional distress, discomfort, or adverse reaction you may experience as a result of engaging with our fictional content.

Parents and guardians are solely responsible for monitoring and restricting their children's access to content on DramaHooked. We recommend that parents review content before allowing minors to listen or read, and discuss any sensitive themes that may arise.

10. Service Availability and Technical Limitations

DramaHooked strives to provide a seamless and enjoyable listening and reading experience. However, as a digital streaming platform, certain technical limitations are inherent to the service:

  • Audio Playback: Audio streaming quality and availability may be affected by your internet connection speed, bandwidth limitations, network congestion, device capabilities, browser compatibility, or third-party service outages beyond our control. DramaHooked is not responsible for audio playback issues caused by your device, browser, network, or internet service provider.
  • AI-Generated Audio: DramaHooked utilizes artificial intelligence technology to generate narrated audio content. AI-generated voices may occasionally exhibit pronunciation errors, unnatural pacing, tonal inconsistencies, or other imperfections. We do not guarantee that AI-generated audio will be free of errors or indistinguishable from human narration. Audio quality may vary between episodes, series, and languages.
  • Platform Availability: While we aim for high uptime, DramaHooked does not guarantee uninterrupted, continuous, or error-free access to the platform. The service may be temporarily unavailable due to scheduled maintenance, software updates, server issues, or circumstances beyond our control, including but not limited to natural disasters, power outages, or third-party service failures.
  • Device and Browser Compatibility: DramaHooked is designed to work with major modern web browsers and devices. However, we cannot guarantee full functionality on every device, operating system version, or browser configuration. Some features may not be available or may perform differently across different platforms.
  • Content Delivery: Buffering, loading delays, or temporary content unavailability may occur depending on server load, geographic location, and network conditions. We are not liable for any interruption in content delivery.

By using DramaHooked, you acknowledge and accept these technical limitations. DramaHooked shall not be held liable for any dissatisfaction, inconvenience, or damages arising from audio playback issues, AI-generated content quality, service interruptions, or device compatibility problems. If you experience persistent technical issues, please contact our support team and we will make reasonable efforts to assist you.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • DramaHooked is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the service will be uninterrupted, error-free, secure, or free of harmful components.
  • DramaHooked shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, emotional distress, loss of enjoyment, loss of revenue, or loss of reputation.
  • Our total aggregate liability for any and all claims arising from or related to these Terms or your use of DramaHooked shall not exceed the amount you paid to DramaHooked in the twelve (12) months preceding the claim.
  • DramaHooked shall not be liable for any actions, decisions, or behaviors undertaken by any user as a result of, or inspired by, the fictional content on our platform.
  • We are not liable for any claims, damages, or losses arising from a user's inability to distinguish between fictional content and real-world events, persons, or situations.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless DramaHooked Ent. LLC, its officers, directors, employees, agents, contractors, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of DramaHooked; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) any content you submit, post, or transmit through the platform; or (e) any claim that your use of DramaHooked caused damage to a third party. This indemnification obligation shall survive the termination of your account and these Terms.

13. Intellectual Property

All content on DramaHooked — including but not limited to drama scripts, audio narrations, cover artwork, character designs, logos, trademarks, and the platform's design and code — is the exclusive property of DramaHooked Ent. LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The DramaHooked name and logo are trademarks of DramaHooked Ent. LLC. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from DramaHooked without our prior written consent.

14. User-Generated Content

By posting comments, reviews, ratings, or other content on DramaHooked, you:

  • Grant DramaHooked a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with our services.
  • Represent that your content does not violate any third-party rights or applicable laws.
  • Agree not to post content that is defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable.
  • Agree not to post content that incites violence, promotes illegal activity, or encourages harmful behavior.
  • Acknowledge that DramaHooked reserves the right to remove any user-generated content at our sole discretion, without notice or explanation.

You retain ownership of your original content, but you are solely responsible for the content you post. DramaHooked is not responsible for user-generated content and does not endorse any opinions expressed by users. User comments and reviews reflect the views of their authors only and should not be attributed to DramaHooked Ent. LLC.

15. Referral Program

DramaHooked's referral program allows users to earn rewards by inviting others to join the platform. Referral rewards are subject to the specific terms of the program as displayed on your Account page. We reserve the right to modify, suspend, or terminate the referral program at any time. Abuse of the referral system (including creating fake accounts, self-referrals, or other fraudulent activity) will result in forfeiture of rewards and potential account suspension.

16. Multilingual Content and Translation Disclaimer

DramaHooked offers on-demand translated audio and text content generated using artificial intelligence. While we strive for accuracy, AI-generated translations may contain errors, nuances lost in translation, cultural differences, or unintended alterations of meaning. The English-language version of all content is considered the authoritative version. We are not liable for any inaccuracies, misinterpretations, or misunderstandings arising from translated content. Translated content is provided as a convenience and should not be relied upon as an exact or legally binding representation of the original English-language material.

17. Prohibited Uses

You agree not to use DramaHooked for any of the following purposes:

  • Any unlawful purpose or in violation of any applicable local, state, national, or international law
  • To harass, abuse, threaten, or intimidate other users
  • To impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
  • To upload, post, or transmit any content that infringes on intellectual property rights
  • To attempt to gain unauthorized access to any portion of the platform, other accounts, or computer systems
  • To use any automated system, including bots, scrapers, or crawlers, to access the platform
  • To distribute, reproduce, or share premium content outside the platform without authorization
  • To use our fictional content to defame, harass, or make false claims about any real person or entity

18. Class Action Waiver and Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

You and DramaHooked Ent. LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of DramaHooked shall be resolved through binding individual arbitration, rather than in court, except that either party may seek injunctive or equitable relief in court for intellectual property infringement or misappropriation.

You agree to waive your right to participate in a class action lawsuit or class-wide arbitration. All claims must be brought in the parties' individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or JAMS, at the election of the party initiating the claim. The arbitration shall take place in Pierce County, Washington, or at a mutually agreed location. Each party shall bear its own costs and attorneys' fees, unless the arbitrator determines otherwise.

19. Termination

We reserve the right to suspend or terminate your account and access to DramaHooked at any time, with or without cause, including but not limited to violations of these Terms. Upon termination, your right to use the service will immediately cease. Sections of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, class action waiver, fiction disclaimer, and dispute resolution) shall survive.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Pierce County, Washington, for the resolution of any disputes.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. The invalidity of any provision shall not affect the validity of the remaining provisions.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by DramaHooked on the platform, constitute the entire agreement between you and DramaHooked Ent. LLC concerning your use of DramaHooked. These Terms supersede any prior agreements, communications, or understandings between you and DramaHooked, whether oral or written.

23. Contact Us

If you have any questions about these Terms of Service, our refund policy, content disclaimers, or any other aspect of DramaHooked, please contact us:

DramaHooked Ent. LLC

d/b/a DramaHooked

5614 176th Street East, Suite B103

Puyallup, WA 98375

Phone: (253) 352-3531

Email: [email protected]

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